I had a challenging 30 minute Teams interview with two interviewers. They skipped the small talk and jumped straight into difficult behavioral questions to assess my past experiences and what I can think on the spot.
I interviewed at Samuel Merritt University (Mumbai)
Interview
Experience is very good also asked about the projects and behaviour questions in every segment.
1️⃣ Application & Resume Screening
HR reviews:
Education (BE / BTech IT or related)
Relevant experience (Desktop Support / IT Support)
Basic technical skills (Windows, Networking, AD, Troubleshooting)
Shortlisted candidates receive a call or email.
2️⃣ HR Screening (Telephonic / Virtual)
Purpose: Check basic fit and communication skills
Interview questions [1]
Question 1
Scenario-focused
“They asked me how I would troubleshoot a system when a user reports performance or network issues.”
Technical-focused
“They asked questions around Windows OS basics, networking fundamentals, and Active Directory user management.”
Freshers version
“They mostly asked basic technical questions and simple troubleshooting scenarios to understand my approach.”
Experience-based
“They focused on practical knowledge—how I identify issues, use tools, and decide when to escalate.”
I interviewed at Samuel Merritt University (Oakland, CA)
Interview
The coordination and scheduling of the interview process were conducted in a professional and timely manner. Communication was clear, and expectations were outlined from the start, which made the process smooth and well-organized.
The interview itself was relaxed and conversational, creating an environment that allowed me to comfortably share my experiences and qualifications. The interviewers asked thoughtful questions that gave me the opportunity to highlight my skills while also learning more about the role and organizational culture.
Overall, the process was respectful and efficient, leaving me with a very positive impression of both the team and the university.