phone interview first with basic questions. Then the online test which is basically questions about how you think about things, typing skills, multi task skills. No math. Part of it is a story and then asks questions. I would suggest reading the question first and then finding the answer in the story. In regards to the multi-task part, I would suggest someone sit behind you and be looking at one part of the multi-tast portion. I didn’t do that but it would have been very helpful to have someone looking at it at the same time.