I applied online. The process took 1 week. I interviewed at Sandro (Bicester, England) in Jul 2025
Interview
30mins Interview: Self Introduction(Background/Job Experience/Hobbies/ Personality)- Understanding of the sales associate and retail industry- Questions of customer service- Salary Expectation/ Availability- Question for the job description or company benefits
I had a very enjoyable talking with the manager. Try to mention more transfer skills, teamwork, and related job experiences with details would be helpful during the interview.
Interview questions [1]
Question 1
What you know about the brand? What is the most important of the customer service? What is your biggest challenge before?
Asked about basic questions about previous work experiences and some small talks to see if your personality fits with the team. The interviewer was really nice. Just be yourself and confident
I applied through an employee referral. I interviewed at Sandro
Interview
I got a referral from a friend and was invited to an on-site interview with the store manager. The interview lasted about 30-45 minutes and focused mainly on scenario-based questions. After the interview, they mentioned the next step would be to contact me via email during the offer stage.
Interview questions [1]
Question 1
Describe a time you handled a difficult customer. What did you do?