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      Customer Success Manager Interview

      29 Sept 2025
      Anonymous interview candidate
      Paris
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Scaleway (Paris) in Sept 2025

      Interview

      Despite a slight delay from the recruiter, the interview went well. The recruiter approved my application and was supposed to forward my resume to the manager. The recruiter was supposed to call me back within four days regarding the next steps of the process. He never did.

      Interview questions [1]

      Question 1

      Describe your experience in upselling
      Answer question

      Other Customer Success Manager interview reviews for Scaleway

      Customer Success Manager Interview

      20 May 2026
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Scaleway (Paris) in Apr 2026

      Interview

      Premier entretien RH : Compréhension de l'offre, détail du parcours pro, fit avec les valeurs de l'entreprise, questions pratiques (salaires, dispos, transports...). Deuxième entretien Manager : Détail sur le parcours, mesure des compétences demandées, fit avec l'équipe. Troisième entretien : Cas pratique avec des membres de l'équipe d'1h, debrief constructif à la fin, retour sur l'experience. Quatrième entretien (exceptionnel dû à l'absence de la top manager lors du 3e entretien) : Détail sur le parcours, mesure des compétences demandées, compréhension général de la mission du poste et de l'entreprise.

      Interview questions [1]

      Question 1

      Qu'est-ce que tu cherches dans ce poste, qu'est-ce qui te rends heureux, content d'aller au travail le matin ?
      Answer question

      Customer Success Manager Interview

      17 Jun 2023
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Scaleway (Paris)

      Interview

      Les entretiens sont plutôt fluide et bien organisés, et les personnes à disposition pour répondre aux éventuelles questions, il faut prévoir de rencontrer plusieurs managers / C-level en fonction des équipes avec lesquelles le CSM est amené à travailler.

      Interview questions [1]

      Question 1

      - Quelles sont les missions principales d’un CSM
      Answer question
      1

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