I had a great experience with SchoolMint during the interview process. There were 3 interviews in total. The first was an informational phone interview which mainly involved talking about the role and company. The second was an in person interview at the NY office. I talked to most of the Customer Success team and Skyped with two team members from the San Fransisco office. The third was a Skype interview with the COO and a member of the Product team.
I applied online. The process took 2 weeks. I interviewed at SchoolMint (New York, NY) in Mar 2018
Interview
I applied for the position and they sent me a schedule for a phone screening the next day. Shortly after, I had my phone screening which I thought went well. They told me that they would contact me with next steps within 5 business days but unfortunately I was rejected. I wanted to ask if there was reason as to why they rejected but I didn't receive a response.
Interview questions [1]
Question 1
Describe a position that you have held which is similar to the SchoolMint position you're applying for?
I applied online. I interviewed at SchoolMint (San Francisco, CA)
Interview
I interviewed in the SF office and had the opportunity to meet the CS team, as well as members of Engineering and Product. Everyone was very friendly and welcoming. I felt really comfortable asking my questions and interacting with the team, especially the CEO and COO. The interviews were a good mix of personality, skills and technical questions. I left the interview feeling really excited about the culture and mission of the company! I received the good news after about a week that I had been made an offer.
Interview questions [1]
Question 1
They presented me with a couple of scenario based questions on how I would manage customer escalations and interfacing with engineers.
