I applied online. I interviewed at Sears Home Services (Illinois City, IL) in Dec 2025
Interview
They do two rounds and are very understanding and friendly, they will ask technical questions and how things work. Need to know everything on topics thoroughly. They will then ask other work related questions and ask you about yourself.
I applied online. The process took 2 weeks. I interviewed at Sears Home Services (Los Angeles, CA) in Apr 2020
Interview
Easy, painless and simple. One phone interview one in person interview at store and then I got a job offer. Started two weeks later. Month of in office and shadowing a field technician before I was on my own
I applied through a recruiter. The process took 1 week. I interviewed at Sears Home Services (Port Charlotte, FL) in Jul 2024
Interview
I met with a recruiter twice. I was under the impression she scheduled the 2nd call to discuss my background + the role further because the first call was very quick and basic. Nope....she literally forgot she had already met with me. And both calls happened in a 7 day span.
Also, on the call she clearly was not prepared. She didn't know the basics of role, she didn't know what the 'GMB' platform was or that it has been renamed, and she also didn't pay attention to my public resume because she was surprised to hear that I did not have a college degree.
Also, she kept her camera off for both calls - which I thought was kind of unprofessional but ok, no big deal. She was late to the 2nd meeting as well, and this was during normal working hours on a weekday.
Overall, it was a very poor experience.