first the interview asked about my resume and their project and this is really helpful and i learnt that i have learn more about customer support and handling client's errors and how they work in real industry
Other Technical Support Engineer interview reviews for Sectigo
I applied in-person. I interviewed at Sectigo (Chennai) in Sept 2021
Interview
It was a telephonic interview, 20 minutes interview , Applied through a consultancy, HR screening ,
HR round, Technical round
Linux server, DNS server, Networking, Digital certificate, SSL certificate, Web Hosting
Interview questions [1]
Question 1
What is IP address ?
IMAP, POP, SMTP, HTTP, HTTPS port numbers
Types of SSL certificates
What is digital certificates ?
How to change the hosting provider ? ( steps )
Apache, Nginx, Tomcat, IIS servers
How to configure HTTP server on Linux ?
Can we run other services on HTTP port ?
IP address concepts
Difference between IPv4 and IPv6, Private IP vs Public IP
Ticketing tools
What is the best qualification of Customer support ?
What is DNS server, Types of DNS servers
Types of DNS records
What is PTR record ?