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      Sedgwick

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      Customer Care Representative Interview

      19 Mar 2026
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Sedgwick

      Interview

      I had no problem with the process of the interview that I was asked to parcicipate in by the management that wanted me to interview for this particular position. It was not a bad interview in the slightest. (this is just filler - ignore.)

      Interview questions [1]

      Question 1

      They asked me to describe a difficult time where I deescalated an intense situation with a claimant.
      Answer question

      Other Customer Care Representative interview reviews for Sedgwick

      Customer Care Representative Interview

      16 Apr 2025
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Sedgwick

      Interview

      Interview process is very straight forward, virtual interview, you record your answers, and very simple questions like, Tell me a time you dealt with a difficult customer, how did you handled? , and 12 more easily to answer, next day they send you a email to schedule a final interview, process was going very well and easy until they offer you $ 16,31 per hours, didn't know if cry or laugh !! rate is ridiculous poor and very humiliating , additionally they want you to be at the office 3 days per week, my location is 50 miles away from their office, I will be working not even to pay tolls, ridiculous this kind of rate, decide no to go ahead with rest of the interview, don't waste your time applying for this role .

      Interview questions [1]

      Question 1

      What do you know about Sedgwick? are you working? who was your last employee ?
      Answer question

      Customer Care Representative Interview

      13 Aug 2024
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Sedgwick (Philadelphia, PA) in Aug 2024

      Interview

      Excellent quality. Ease of access . Simple to follow instructions . Very quick scheduling available - the experience was nice and allows you to prepare before going live on each question

      Interview questions [1]

      Question 1

      Why would you like to work for them?
      1 Answer
      2

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