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      Sephora

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      Sales Associate Interview

      11 Oct 2011
      Anonymous interview candidate
      Frisco, TX
      No offer
      Neutral experience
      Average interview

      Application

      The process took 1 day. I interviewed at Sephora (Frisco, TX) in Aug 2011

      Interview

      I walked into Sephora and asked for an application, filled it out and turned it in about an hour later. A nice SA told me that the manager was on break for lunch, but that she would turn it in to her when she gets back. I told the SA my name and that the manager can call me at any time, and went home. The next day I got a call from the manager and she told me she'd like to interview me, and that I'd be interviewing with an assistant manager. We scheduled the interview three days after she called me. The day of the interview: I decided to wear all black. Hair pulled back, fitted black pants with a fitted black shirt and ballet flats. I walked in to Sephora about 10 minutes before the interview and I was greeted by a very nice MUA. I told him that I had an interview, and he shook my hand, asked my name, and gave me his. He told me that the assistant manager would be out shortly. I browsed around the store for maybe 20 - 25 minutes before the assistant manager greeted me, shook my hand, and took me to the back. It was a one-on-one interview, and it went smoothly, but it was very routine - it seemed that maybe there were a lot of other applicants and that I was "just another applicant" that she wanted to get through, which I understand. I wish the interviewer would have been more personable; then I would have been more comfortable. The questions were very typical interview questions: they don't care if you like make-up, they are only concerned about your customer service skills and if you are passionate about helping people. Once the interview was done, she shook my hand and told me that I may receive a phone call within two weeks. I was practically glued to my phone for two weeks, hoping I'd get a call, but I never did. After the two weeks, I called my Sephora store and left a message, asking them if the position has been filled or for an update. Never got a call back. I'm kind of bummed that they never called back, not even to say "no, we've filled the position". Overall, this Sephora store is filled with great people. I hardly ever find a store with such nice customer service whenever I go in there for my makeup, hair, or skincare needs. They seem to all work together nicely, always smiling, always looking nice, and always helpful. I wanted to be a part of that! Ah well.

      Interview questions [3]

      Question 1

      Why do you want to work with Sephora?
      Answer question

      Question 2

      Tell us about a time you gave good customer service (describe in detail).
      Answer question

      Question 3

      Tell us about a time you had an issue with a customer and how you handled it.
      Answer question

      Other Sales Associate interview reviews for Sephora

      Sales Associate Interview

      27 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sephora

      Interview

      The interview process was pretty easy. They were all very nice and understanding when I worked there. Management was patient and always available to listen to any concerns or questions.

      Sales Associate Interview

      11 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Sephora

      Interview

      easy not that hard would recommend nene e e. enenene and a bit like that for the most important of things i know but the most basic thing to to anyone but me if they have the chance of being a better player and

      Interview questions [1]

      Question 1

      what salary is wanted for the job
      Answer question

      Sales Associate Interview

      4 Mar 2026
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Sephora (New York, NY)

      Interview

      Not difficult. Straight forward. Great team and culture. Enthusiastic interviewer and good questions . Can consider for a long term role and seem to have good benefits and hours . Love the branding

      Interview questions [1]

      Question 1

      What is my experience in selling
      Answer question

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