Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied through other source. The process took 5 months. I interviewed at Sephora (New York, NY) in Nov 2016
Interview
It was a very long process. Be prepared to wait. I have been applying to Sephora since I was 17 years old. I went to many interviews all across NYC. I finally got the Glorious phone call back from my wonderful manager offering me a position on Nov 2016. There is a lot more during the interview process but everything combined with in GLASS DOOR was very helpful with my interview process.
One good advice I could give to everyone trying to apply is ---> don't give up. Don't get discouraged, it's going to suck at first but trust me when you continue to practice the interview questions and speak from your heart it will show!
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.