I applied in-person. I interviewed at Sephora (Toronto, ON) in Aug 2023
Interview
pretty easy, usually 2 rounds, just showcase confidence, people skills, and passion for makeup. Always bring your resume with you. Wearing makeup and proper clothes can help a lot, and if you have someone to refer you that's the best.
Interview questions [1]
Question 1
Why do you want to work for Sephora; What is the best/worst customer service you received.
Pretty standard interview. A lot of the questions emphasized selling to the customer so focus on that. If they ask what your favourite product is, don’t just say what it is. Try to sell it to the interviewer.
Interview questions [1]
Question 1
What is one thing you didn’t like about your previous employer?
I applied online. The process took 2 weeks. I interviewed at Sephora (Westgate, England) in Mar 2026
Interview
10 minute call over the phone, asked maybe around 10 ish common interview questions. Relatively easiy interview process and then they ask about availability, right to work, etc. at the end.
During the group interview process, all participants were asked the same set of structured questions. These included questions about industry knowledge, customer service skills, and several realistic scenario-based problem-solving situations.
