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      Serenity Healthcare

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      Customer Support Specialist Interview

      19 Jun 2026
      Anonymous interview candidate
      Lehi, UT
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Serenity Healthcare (Lehi, UT) in Mar 2026

      Interview

      I had an in-person interview and the process went smoothly. I arrived in the lobby and then was taken to one room to wait along with other job candidates, then finally to a separate interviewing room with a supervisor who would be partially conducting the interview. We spoke to a different supervisor out of state through video call and they described the role (as I applied to a few different roles and wanted to understand the difference in requirements and qualifications). It turned out my skills would have been better suited for a different team within the company and was told my interview would go into consideration for them as well. Did not receive a job offer and I am relieved, because for a mental health clinic their online reviews are quite atrocious and I had the feeling it was more a business of money, not people. Those experiencing difficult challenges in life need to be approached with genuine empathy and care, not harsh sales tactics and guilt-tripping.

      Interview questions [1]

      Question 1

      What's a stressful situation you've dealt with?
      Answer question