I applied in-person. I interviewed at Service Inspired Restaurants (Toronto, ON) in Sept 2013
Interview
It was long! I met with a floor manager who asked tons of situation questions, then filled out a personality test, then a practical test, then met with the GM.
Interview questions [1]
Question 1
They asked me to calculate 15% tip on made up cheque without a calculator.
focused on personal interests, qualities, rather than restaurant experience. Asked scenario based questions, what would you do in a given situation, how would you handle stress, high intensity shifts, guest complaints
Interview questions [1]
Question 1
What would you do if a customer was mad you cut them off
I applied in-person. The process took 1 week. I interviewed at Service Inspired Restaurants (Toronto, ON) in Jan 2016
Interview
My first interview was simply to go in and complete and IQ test. Once they had checked the results that I had passed, I was invited back for a practical, easy going interview with two members of management focused on role playing.
Interview questions [1]
Question 1
How would you upsell us a dessert on our dinner order?
