I applied online. The process took 2 weeks. I interviewed at ServiceNow in May 2024
Interview
One basic HR screening where I was asked about my current role and a few questions on compensation.
Then three rounds of interview where I was asked about my work and a case.
After all rounds were done, the HR told me that my interview went well and the hiring manager liked my profile but they want to review other candidates and have put my candidature on hold which was disappointing and unexpected from a company like ServiceNow.
Interview questions [1]
Question 1
1. Why do you want to join ServiceNow?
2. Youtube watch metric is down. How would you do an RCA?
3. What's your favourite product? How would you improve it?
Basic HR screening with no feedback on the expectation on the next steps. HR kept on telling will need HM's input on most questions, so not much clarity on the role and expecations
I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceNow in Nov 2022
Interview
one phone screen with recruiter.
Three back to back 30 minutes final virtual round - it was focussed on behavioral and technology.
The interviewers were Director and above across different orgs at ServiceNow
Interview questions [1]
Question 1
PM - tech, hypothetical situational based round, focussed on how and what data would you look for, when working cross-functionally.