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      ShipStation

      Part of Auctane

      Engaged employer

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      Related searches: ShipStation reviews | ShipStation jobs | ShipStation salaries | ShipStation benefits
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      Smartmatic
      3.7★Compensation and benefits

      Customer Support Interview

      5 Jan 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Support interview reviews for ShipStation

      Customer Support Interview

      18 Nov 2023
      Anonymous employee
      Austin, TX
      Accepted offer
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at ShipStation

      Interview

      Fun interview and got the job. Cant really be upset about that. Not sure how new process goes though. It could be different at this point due to changes in office

      Interview questions [1]

      Question 1

      Kirk or Spock
      Answer question
      1
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ShipStation (Austin, TX)

      Interview

      The interview process involves a series of interviews with different managers or teams. I felt like the process moved quickly. Everyone was very pleasant to meet with. The interview process, in total, took about 3 weeks, from first interview to offer.

      Interview questions [1]

      Question 1

      Tell us about a time you had to turn a bad experience with a customer into a positive experience.
      Answer question

      Customer Support Interview

      9 Mar 2016
      Anonymous interview candidate
      Los Angeles, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at ShipStation (Los Angeles, CA) in Jan 2015

      Interview

      Quick, non personable. They were very interested if I ever applied with their competitors. Had to do a survey that took 3 hours at an offsite location then 3 phone interviews and finally an in person.

      Interview questions [1]

      Question 1

      Do I know how to code
      Answer question