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      Customer Support Advisor Interview

      10 Dec 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Shopify

      Interview

      Overall easy interview. The life story interview felt rushed, and the interviewer seemed inexperienced. I also felt that the interviewer lacked interest and had a judgmental attitude. I decided not move forward with this position after reading some of the reviews and speaking with previous employees.

      Interview questions [1]

      Question 1

      General questions: tell me about yourself, why would you like to work with shopify.
      Answer question
      avatar
      Shopify response
      5y
      Hi there, thanks for taking the time to submit a review. When it comes to our Life Story interview, they're designed to be comfortable and conversational, as we want to get to know you. You'll notice this approach to be quite different from other interviews you may have had. It’s important for us to find out the ‘why’ behind what drives you, what makes you passionate about the problems we’re trying to solve, and how our values align together. Thanks again for taking the time to leave a review, and for completing your interview. I'm sorry to hear we were not the right fit for you at this time, but I wish you the best of luck wherever your path may take you!

      Other Customer Support Advisor interview reviews for Shopify

      Customer Support Advisor Interview

      13 Dec 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Shopify

      Interview

      Typically 3 rounds. They do a good job of getting to know you and who you are. Then there's a gauntlet where they put you on the spot in some customer scenarios to figure out how you operate.

      Interview questions [1]

      Question 1

      Teach us how to do something, showing your process (i.e. a hobby).
      Answer question

      Customer Support Advisor Interview

      28 Jul 2023
      Anonymous employee
      Galway
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify (Galway)

      Interview

      Life Story - describing yourself Gauntlet - seeing if you can handle the tasks of the role Second round interview to determine if you are the best fit for the role.

      Interview questions [1]

      Question 1

      Discuss your Life story Gauntlet - Test chat and test call
      Answer question

      Customer Support Advisor Interview

      29 Jun 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Shopify (London, England) in May 2022

      Interview

      The process was straight forward, I filled out the form on the Shopify website from which it took about 2 days to hear back with an invite to a lifestyle interview. There it was just about getting to know me and how I got on the road that has led me to apply for this position. After that I was invited to a technical interview which consisted of 2 chats and a Email. Overall I highly recommend creating a test store before the technical interview as it helped out a lot in preparation. The whole process took about a month

      Interview questions [1]

      Question 1

      How do you add custom code for a packaging slip template
      Answer question

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