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      Technical Support Specialist Interview

      20 Jul 2025
      Anonymous employee
      Calgary, AB
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify (Calgary, AB) in Sept 2021

      Interview

      My interviewer was very welcoming and professional. I was told was to expect during the interview period. The interview process was great. I was asked about my background and if I knew about the company.

      Interview questions [1]

      Question 1

      Have you ever heard of Shopify? Why do you wany to work with us.
      Answer question

      Other Technical Support Specialist interview reviews for Shopify

      Technical Support Specialist Interview

      27 Jan 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify

      Interview

      It was seamless and good. the interviewer was kind and asked the right questions, she was also on time with the schedule. overall a good experience with the interview process here

      Interview questions [1]

      Question 1

      Tell me more about your work experience
      Answer question

      Technical Support Specialist Interview

      2 Feb 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Shopify (Toronto, ON) in Jan 2025

      Interview

      The Interview Process was very smooth. Overall it took around 3 weeks to get the final offer. First round will be an Life Story round where you will get an chance to present your previous experience and what leads you here. Second round will be technical round where you will get a chance to teach interviewer some tech skills that you have and then they will ask follow-up questions based on that and it will be of around 45 min. Pro tip: Try to learn Shopify Values and relate your previous experience with Shopify values so that way they knows that we did research on this company and know what they offer. If everything goes fine then next day you get a call to move ahead with final step which is References. They will ask you for 2 References for background check and then after one week of that you will get a call form Hiring manager for final offer. They really values the person and their skills more than what is in the resume. Good luck for the Interview.

      Interview questions [1]

      Question 1

      How will you teach the non tech person on how to use the software and how do you do complex troubleshooting? They will also ask on how to handle the call when we do not know how to troubleshoot for specific problem.
      Answer question
      1

      Technical Support Specialist Interview

      6 Feb 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify in Jan 2025

      Interview

      Call with a recruiter followed by a google meet meeting, Next was a life story interview followed by an interview with a hiring manager. I've set the difficultly at very easy because of how amazing the entire process was and how engaging everyone I spoke with was.

      Interview questions [1]

      Question 1

      They asked about my "Life story". I recommend researching this type of interview.
      Answer question

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