I was referred for the job by a senior staff member, I was sent a few questions to fill out and a few days later I had a video interview with a recruiter. It went very well, I had all of the qualifications and many years experience in the sector and the recruiter explained the next steps in the interview process as if I would be moving on through them and said she would get in touch in a few days. The following week I received a vague and impersonal rejection with no information or feedback.