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      Smile Direct Club

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      Customer Service Representative Interview

      27 Nov 2025
      Anonymous employee
      Costa Rica
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Smile Direct Club (Costa Rica) in Jan 2021

      Interview

      I dont really remember, but it was okay. Not too complicated, just basic questions related to the experience you have in the customer service area and if you're comfortable with customers.

      Other Customer Service Representative interview reviews for Smile Direct Club

      Customer Service Representative Interview

      6 Aug 2024
      Anonymous employee
      Costa Rica, Risaralda
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Smile Direct Club (Costa Rica, Risaralda) in Feb 2023

      Interview

      First an interview with local human resources and then we will get to an English assessment and also a skills assessment and last an interview with the owners located in the US, the called me 2-3 days later with an offer

      Interview questions [1]

      Question 1

      What is your biggest weakness
      1 Answer

      Customer Service Representative Interview

      13 Nov 2020
      Anonymous employee
      Cartago
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Smile Direct Club (Cartago) in Jan 2020

      Interview

      First step is to write an e-mail with information of a case they will be giving you. Then if it is well written you will have an interview with Team Captain, the questions are nothing out of the normal, just be positive!

      Interview questions [1]

      Question 1

      why should we hire you?
      Answer question

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