I applied online. The process took 2 weeks. I interviewed at Social Development Commission in Oct 2011
Interview
I was asked a series of typical interview questions during the interview. I had a phone interview about 1 week prior to the in-person interview where I was interviewed by 2 hiring managers. I was asked a series of typical questions (i.e. tell us about yourself etc.) and a series of situations /scenarios to address.
Interview questions [1]
Question 1
Tell us about a situation where you dealt with an angry /irate client or customer. How did you handle it and what was the outcome.