I applied online. The process took 3 weeks. I interviewed at Social Security Administration in Sept 2015
Interview
Panel interview with 3 managers. I was asked a series of questions regarding behavior. I was also asked about proper id for a social security card. I think it went ok
Interview questions [1]
Question 1
How would you handle a condescending caller who said you work for me?
I interviewed at Social Security Administration (Los Angeles, CA)
Interview
It was easy focused on client service. Also dove into how you handle angry callers. I had 3 rounds of interviews First with a large group, then came back to another round with 6 other people.
Interview questions [1]
Question 1
How you handle a situation where a caller is crying?
I applied through a recruiter. The process took 3 months. I interviewed at Social Security Administration (Milwaukee, WI)
Interview
Lengthy process but definitely worth it! They take a really long time to notify you. It was a panel interview. They do a background check and finger printing. I kept calling to check the status and finqlly I got offered the job. They discuss all benefits in the interview.