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      SoulCycle

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      Front Desk Part Time Interview

      16 Jul 2015
      Anonymous interview candidate
      Short Hills, NJ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at SoulCycle (Short Hills, NJ) in Jun 2015

      Interview

      I first applied online/email and I got an email back the very next day. I was able to talk to a manager on the phone the next day. She asked if I was okay with working in a fast paced environment then asked if I could go in for an interview the next morning. I went in for an interview with the manager and one other person. We ended up talking by the front door/entrance. Once we introduced each other I handed them my resume, one each, and we sat down to talk. The other interviewer immediately apologized and had to get her phone. She didn't return until the end of the interview. She only had one question, a question the studio manager has already asked me. The interview process was very fast and detailed. I was completely fine, calm, and collected. I was able to answer every question the studio manager had. The interview ended very abruptly with a "We have other interview this week. You'll hear from us at the end of the next week. You should take a class sometime!"

      Interview questions [5]

      Question 1

      How did you hear about SoulCycle?
      Answer question

      Question 2

      Have you ever taken a class here before?
      Answer question

      Question 3

      What are you going to do with your planned major/minor?
      Answer question

      Question 4

      What did you do at your previous job?
      Answer question

      Question 5

      How would you handle a difficult customer?
      Answer question
      1
      avatar
      SoulCycle response
      10y
      Thank you so much for taking the time to write this review and let us know about your experience interviewing for the Part-Time Front Desk Position at SoulCycle Short Hills. We deeply apologize for giving you an unpleasant interview experience. Though we try to conduct interviews during slower times in the studio, we're open 365 days per year, and our studios are constantly in motion. We like to interview with two members of our team so that if there IS an interruption, one manager is able to stay and give the interviewee their full attention. We are fortunate enough to get a tremendous volume of applicants for this position - at times we are looking for very specific availability + customer service experience, and we had a candidate who better fit those requirements. That being said, we so appreciate your time and interest in working at Short Hills, and we hope to see you on a bike soon! Thanks again, The SoulCycle Recruiting Team

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