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      Spectrum

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      Related searches: Spectrum reviews | Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum conversations
      Spectrum interviewsSpectrum Telephone Tech Support interviewsSpectrum interview


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      Telephone Tech Support Interview

      26 Feb 2017
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Spectrum (Saint Louis, MO) in Jan 2013

      Interview

      At the interview, you will be given a common computerized test that will test your ability to multitask as well as your responses to difficult situations. In addition to the test, you will be engaged in a phone screen, interviewed with a Human Resources agent, and, in some cases, introduced to a separate manager on the floor.

      Interview questions [2]

      Question 1

      Name a time when you were given a difficult situation and how you overcame.
      Answer question

      Question 2

      Let's pretend like you are an agent with an office supply store and you are fielding a call for assistance from a customer who does not know how to use a stapler. How would you help them understand how to use it?
      Answer question

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