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      Spectrum

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      Customer Service Associate Interview

      19 Jan 2019
      Anonymous employee
      Saint Petersburg, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at Spectrum (Saint Petersburg, FL) in Aug 2017

      Interview

      Had to do two interviews. Everyone was nice and welcoming. Benefits was great. I got offered a position but the place was to far. I got interviewed at career source and a week later at spectrum.

      Interview questions [1]

      Question 1

      Experience in customer service?
      Answer question

      Other Customer Service Associate interview reviews for Spectrum

      Customer Service Associate Interview

      13 Sept 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Spectrum

      Interview

      The interview process with Spectrum was straight forward with open-ended questions. Opportunity for me to ask questions and review position and benefits. Process from application to interview was about 30 days.

      Interview questions [1]

      Question 1

      Describe your key strengths and weaknesses.
      Answer question

      Customer Service Associate Interview

      13 Dec 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Spectrum

      Interview

      I was interview by three individuals. I passed the assessment test first. There were 2 more candidates waiting to be interviewed including myself. My face-to-face interview lasted about 15 minutes. My online assessment took about 90 minutes to complete.

      Interview questions [1]

      Question 1

      How do you handle the irate customers?
      Answer question

      Customer Service Associate Interview

      30 Aug 2018
      Anonymous interview candidate
      Canton, OH
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Spectrum (Canton, OH) in Oct 2017

      Interview

      Though I passed extensive pre-screening exams and questionnaires and was told this last interview was a formality before starting training; I was rushed through the process and then ushered out through the back door. I believe it had to do with my ethnicity, as they seemed to have me wait to be interviewed by various others in the company that were of the same race and gender as I. I do not think they are open to hiring overly qualified individuals that may "threaten" their position in the company.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years
      1 Answer

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