I applied online. I interviewed at Spoke in May 2024
Interview
I found the interview awkward as the interviewer did not seem at all interested abd spent the entire process tapping on her pen and just kept saying 'thank you, great' in a robotic monotone fashion to every answer. I have many years experience in customer service, and even more than the interviewer, and have never been asked such vague, ridiculous questions. There were no scenario questions, just tell me about the last two roles, one of which was nothing to do with online retail, abd then she ended it with the punchline abd asked which jobs I preferred the most, which doesn't evaluate anything, but just her way of ensuring that I didn't get a fair chance. Please don't bother with this company, as they clearly have non- experienced people interviewing who have no people skills whatsoever. You would expect the interviewer to have a much better phone manner and at that point it is expected that they know how to engage with people. Needless to say, I got a standard template email saying that they couldn't progress my application, which I was half expecting. I took my time to do my research and would have liked to work there up until that interview. I then realised that I had dodged a bullet.
Interview questions [1]
Question 1
Describe one job that you've had that you enjoyed the most.
I applied online. The process took 2 weeks. I interviewed at Spoke in Nov 2023
Interview
The interview started with the manager running through SPOKE's history and the role and then asking me to describe my experience and why I was interested in the role. At the end I asked for the salary bracket and this is when the interview went down hill. She said the role was £30-40k and they were having trouble benchmarking the role. My mouth did visibly drop and she obviously saw in the video call and asked how I felt about the salary. I said it was far too low for the role (running the productions from everything from ecomm to abroad campaign). I said that for a Production Manager role I would expect a minimum of £50k and I would expect a Junior Producer to be on roughly around £30k. She was obviously offended by this and proceeded to tell me the current Production Manager is from Pangaia which is a higher end brand and she's on £40k and that theres another candidate from John Lewis who has asked for less then the bracket... I have to say that I think this is HIGHLY unprofessional to tell me what other candidates are asking for especially as my last freelance gig was at John Lewis so therefore I do know the producers there pretty well. She then finished with 'Well I won't waste anymore of your time then' and hung up. Of course this isn't the right fit for either parties clearly.
Interview questions [1]
Question 1
Run through your most relevant experience.
Why are you interested in the role?
What are your biggest strengths?
I applied through an employee referral. The process took 2 months. I interviewed at Spoke (New York, NY) in Apr 2023
Interview
The interview process was easy. They made the process enjoyable. I would recommend if they give you an opportunity to interview you take them up on the offer. Everyone involved was great.