It was good, I think referrals might help though. Leverage your connections if you can. It's a sales role with upselling opportunities. Good to have marketing / media background. Not sure what the quota is.
I applied online. The process took 4 weeks. I interviewed at Spotify in Dec 2017
Interview
Had to make a website using their platform, this was ok and probably the most enjoyable part of the project
Then a Skype interview, more like a conversation but this can throw you because it's hard not to drop the professional and become too relaxed and possibly say something you never would normally in an interview
Then a test with simulated customers calling, emailing, and web chatting at the same time.b This is the part I failed on, they are really hard questions and you are supposed to google the answers about the product, I was really under pressure and even though I had been told it's ok to suggest to call a customer back when I tried this they pushed me for an answer there and then, I had been out of customer service for about 10 years so my speed was not good.
Interview questions [1]
Question 1
More of a personal conversation, but be careful you get the impression they are pumping you for info, it's hard to tell what they like or don't like
The interview process was straight forward and organized. There was a screening call followed by 3 additional interviews. The recruiter kept me informed throughout the entire process. The overall process took about five weeks.
I applied online. The process took 3 months. I interviewed at Spotify (London, England)
Interview
very straightforward consist of 3 rounds of interview - HR, hiring manager & director and lastly a tasks
Not many behaviour questions. Most are focusing on experience in ad sales and account management.
