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      Stanford Health Care

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      Patient Access Representative Interview

      24 May 2026
      Anonymous employee
      Palo Alto, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Stanford Health Care (Palo Alto, CA) in May 2026

      Interview

      Applied 4/8/2026 & interviewed on 5/19/2026. Takes a couple weeks to get a call back, but interview was set up within a week of the initial call. Interviewed with the Manager of the department, as well as 2 other staff. Very friendly. The questions were round robin style and lasted about 15 minutes. All behavioral scenarios/questions.

      Interview questions [3]

      Question 1

      Tell me a time you were a bad coworker
      Answer question

      Question 2

      Tell me a time you had a quiet/shy person on your team
      Answer question

      Question 3

      Tell me a time you broke company policy and what was the outcome
      Answer question

      Other Patient Access Representative interview reviews for Stanford Health Care

      Patient Access Representative Interview

      10 May 2023
      Anonymous interview candidate
      Redwood City, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Stanford Health Care (Redwood City, CA) in Apr 2023

      Interview

      I had conducted a group interview with access team and the manager got up and left during the interview and then came back into the virtual interview. Saying he didn't know about next steps on the role but had 5 people in the interview for over an hour. The manager asked off the mark odd questions. The lead representative called me in at 8am in the morning with no pre-text email heads up. They later cancelled the role 48-hours after I interviewed but then reposted it. Didn't respond to thank you notes. Huge waste of time, unprofessionalism, discrimination.

      Interview questions [1]

      Question 1

      What would you do if a doctor asked you to do something but its against policy.
      1 Answer
      3

      Patient Access Representative Interview

      8 Jan 2016
      Anonymous employee
      Palo Alto, CA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stanford Health Care (Palo Alto, CA) in May 2015

      Interview

      First you have to apply online, then take an assessment test. If you do not past the assessment test you will not be a desirable candidate for Stanford Health Care. If you pass the assessment test, you will be called for a panel interview.

      Interview questions [1]

      Question 1

      Not applicable
      Answer question
      11

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