I applied in-person. The process took 2 weeks. I interviewed at Startek (Greeley, CO) in Sept 2012
Interview
Company looks for at least 3 months of customer service experience. Candidate gets a first interview and a second one with an existing manager. New hires are trained in exactly what services they're supporting.
Interview questions [1]
Question 1
"Explain a time when you were unable to assist your customer."