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      State Farm

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      State Farm interviewsState Farm Claim Representative interviewsState Farm interview


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      Top companies for "Compensation and Benefits" near you

      avatar
      Nationale-Nederlanden
      4.0★Compensation and benefits

      Claim Representative Interview

      11 Dec 2012
      Anonymous interview candidate
      Aurora, ON

      Other Claim Representative interview reviews for State Farm

      Claim Representative Interview

      30 Jul 2025
      Anonymous employee
      Florida City, FL
      Accepted offer
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at State Farm (Aurora, ON) in Nov 2012

      Interview

      I applied for a Claim Processor position initially, and 2 weeks later (on a Monday) I received an email from a recruiter asking if I would like to be considered for a Claims Representative position. I responded saying yes (as it was a higher position, and as a recent University grad I was excited for that). The same recruiter sent me emails with links for their pre-employment testing which I did on Tuesday. It was a link to three different tests. One consisted of basic logic questions, another was a personality test and the other was a typing test where you filled out order forms in a call centre scenario. You don't get immediate results from your testing and they have to be done on a PC (The program/site is not compatible with Macs.) Wednesday morning I received an email saying that my testing results were competitive and that they will be forwarded to a local recruiter. Wednesday afternoon I received a phone call setting up an in person interview for the following Thursday (There was no phone interview). The interview was only about 20 minutes long and asked typical customer service interview questions, none of which I hadn't heard before. They were asked at rapid fire with little feedback, but the interviewer was very nice and made it comfortable. I heard back via email the next Thursday that I wasn't selected to fill the position. I also got a second rejection email on Friday; I'm not sure why two different emails were necessary.

      Interview questions [1]

      Question 1

      "Tell me about your work experience." "Why do you want to work for State Farm?" "What do you know about State Farm?" "Can you give me an example of a time you dealt with a difficult customer?" "How did you overcome that situation? "Can you tell me about a situation where you had to use communication skills within a group situation?" "Can you give me an example of a time when you had to motivate a co-worker?"
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at State Farm (Florida City, FL)

      Interview

      Digital video interview process once received offer letter will be received. Easy o live assessment must pass , asking tell me about a time questions no live person . Mention skills and experience

      Interview questions [1]

      Question 1

      Tell me about a time questions
      1 Answer

      Claims Representative Interview

      30 Aug 2024
      Anonymous employee
      Normal, IL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at State Farm (Normal, IL)

      Interview

      Video, phone call and personal interview. Took approximately 1 month. Pleasant interview. Video, phone call and personal interview Took approximately 1 month. Pleasant interview. Very knowledgeable and provided option to ask questions

      Interview questions [1]

      Question 1

      Tell me briefly about yourself
      Answer question

      Claim Representative Interview

      22 Aug 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at State Farm

      Interview

      The process was quick and they were very responsive the entire time. Even providing feedback when I was not offered the position explaining things to work on before trying again.

      Interview questions [1]

      Question 1

      What motivates me in my current position?
      Answer question