I applied through an employee referral. The process took 3 weeks. I interviewed at State Farm (Phoenix, AZ)
Interview
Initially you complete an online test (personality, typing, data entry, and reading/statistics) this test is pretty easy, just make sure you habe an hour and headphones! Phone interview, about 20 minutes, moderate.
Interview questions [1]
Question 1
They ask for specific scenarios like "tell me about a time when you were faced with a difficult task, how did you overcome it?"
"How were you able to keep the customer, coworkers and management happy?"
"Why State Farm?"