Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Stitch Fix

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Stitch Fix reviews | Stitch Fix jobs | Stitch Fix salaries | Stitch Fix benefits
      Stitch Fix interviewsStitch Fix Client Experience Agent interviewsStitch Fix interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Experience Agent Interview

      12 Nov 2017
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Stitch Fix (Austin, TX) in Nov 2017

      Interview

      I applied online and received an email to schedule a phone interview within in 3 days. After the phone interview I heard back the next day to schedule the face to face, and received an offer the next day. So the whole process took less than two weeks. The over the phone portion was very basic and included the standard questions for any customer service position. The gal on the phone was super nice and friendly. The face to face was phenomenal! One of the best interviews I’ve ever had. I interviewed with two leads who both made me feel very relaxed in a highly stressful situation. They created an environment in which I could highlight my skills and experience.

      Interview questions [1]

      Question 1

      Tell us about a good manager you’ve had and what made them great.
      1 Answer
      3

      Other Client Experience Agent interview reviews for Stitch Fix

      Client Experience Agent Interview

      10 Sept 2018
      Anonymous interview candidate
      Austin, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stitch Fix (Austin, TX) in Sept 2018

      Interview

      There was 30-minute phone interview and then an in-office interview where you shadow a current employee for 30 minutes then speak with 1-2 managers for 30 minutes. They ask you the average interview questions. You listen to a pre-recorded call and suggest improvements. Lastly, you respond to a fake email. The shadowing was fun for me, because it was very natural and communicative. The one-on-one interview was weird because of how scripted and robotic it was.

      Interview questions [1]

      Question 1

      How do you respond to criticism?
      Answer question
      1

      Client Experience Agent Interview

      23 Feb 2019
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Stitch Fix (Austin, TX) in Jun 2018

      Interview

      3-part interview process. Online writing prompts and typing tests. Phone interview. In-Person Interview at downtown office. In the final stage there is also a shadowing component with a current employee.

      Interview questions [1]

      Question 1

      What was a difficult experience you've had with a client in the past? What makes you want to work at Stitch Fix?
      Answer question

      Client Experience Agent Interview

      16 Jun 2018
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stitch Fix (Austin, TX) in May 2018

      Interview

      I applied online and received an email a few days later asking to do a phone interview. The phone interview was pretty basic and was mainly them giving me information. After that, I was asked to come in for a 1-2 hour interview. In this interview, I shadowed someone for 30 minutes and met with two people for about an hour. In that, I listened to a phone call that I had to analyze and then responded to a hypothetical email. All in all, pretty easy!

      Interview questions [1]

      Question 1

      What's a piece of feedback you received and how did you react?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Knix
      3.5★Compensation and benefits