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      Jobs at Stripe

      5 jobs in Singapore
      Manager, Product Support Specialist
      Singapore
      View job
      User Escalation Specialist
      Singapore
      View job
      Full Stack Engineer, Growth
      Singapore
      ·
      $83K - $126K /yr
      (Glassdoor Est.)
      View job
      Enterprise Product Support Manager
      Singapore
      View job
      Product Designer, Global
      Singapore
      ·
      $86K - $133K /yr
      (Glassdoor Est.)
      View job
      View all Account Support Jobs

      Account Support Interview

      13 Jan 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Stripe in Jan 2015

      Interview

      An initial email to schedule an interview, which got pushed back because she forgot she had an internal meeting (warning sign!) and then finally had the meeting. The female interviewer had lots of scripted questions about my background and about why I wanted to work at Stripe. I answered everything perfectly (I knew all of the questions before hand from another Stripe applicant that got the same position and made it all the way through) and was told I would have a decision by midday of the following day, but got an email at 8am the next morning (the decision was obviously made the night of the interview) that they "decided not to move forward with me" in regards to the position. Either I was overqualified, which doesn't fit since they had my resume before they called me, or I lost the job because when asked if I had any questions I asked "What kind of growth or opportunities are available to employees in regards to moving to other areas of the company?", to which she replied "Well we don't like people using Account Support positions as a stepping stone to other roles...." so that's nice that I'm not allowed to ask questions without losing the job because I "might" go to another area of the same company, It's not like they trained me and I left for another company. In the end I didn't even make it to the "technical writing question" part of the interview to test my skills. I was round-filed because of my possibly desire to work elsewhere in the company "if" I was hired. My advice is when they ask if you have any questions, don't say anything or it could hurt your chances.

      Interview questions [1]

      Question 1

      Q: A customer had a sale/charge but isn't seeing the credit in their dashboard, what could be wrong? (She said: This is a difficult question even for a Stripe support person, I just want you to work through and know your thought process)
      1 Answer
      4