Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      SunTrust

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: SunTrust reviews | SunTrust jobs | SunTrust salaries | SunTrust benefits
      SunTrust interviewsSunTrust Customer Service Representative interviewsSunTrust interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      23 Oct 2016
      Anonymous employee
      Orlando, FL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SunTrust (Orlando, FL)

      Interview

      Shortly after submitting app online a email was received for a phone screening. At the end of screening I was then advised, I would be contacted within a few days to schedule a face to face.

      Interview questions [1]

      Question 1

      Lots of behavioral interview questions
      Answer question

      Other Customer Service Representative interview reviews for SunTrust

      Customer Service Representative Interview

      12 Mar 2019
      Anonymous employee
      Cookeville, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at SunTrust (Cookeville, TN) in Mar 2019

      Interview

      Was contacted by email and set up for interview the following week. Given extensive details so there were no problems. Had my interview with lasted about 40 min with my questions. Was told I should know something in a few days.

      Interview questions [5]

      Question 1

      How often have you missed work that wasn't planned.
      Answer question

      Question 2

      Why do you feel your right for job.
      Answer question

      Question 3

      How do you deal with pressure and stress
      Answer question

      Question 4

      Are you comfortable with high level daily goals and criticism.
      Answer question

      Question 5

      Multiple scenario situations
      Answer question

      Customer Service Representative Interview

      10 Feb 2020
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SunTrust (Nashville, TN) in Oct 2018

      Interview

      Phone interview followed by in person interview. The Phone interview was with a recruiter. Once that process was passed, moved on to the in person interview with the hiring manager. Recruiter was friendly and professional. Hiring manager was distracted.

      Interview questions [1]

      Question 1

      What is your greatest weakness?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      RBC
      3.6★Compensation and benefits
      avatar
      Scotiabank
      3.7★Compensation and benefits
      avatar
      CIBC
      3.6★Compensation and benefits
      avatar
      Inter-American Development Bank
      3.8★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.