I applied online. I interviewed at Sunglass Hut (Adelaide)
Interview
It was about 50 of us in a big room. Firstly, long presentation about company. Then, we were paired to talk with our partner. Then we were asked to introduce your partner about name, how did you travel here and an interesting fact about your partner. Next step, group role play. Basically introduce a brand with your team member. You can do some research on your phone. Make sure you contribute a lot in this part. Then one-to-one interview
Interview questions [1]
Question 1
How do you deal with difficult customers?
Have you went above and beyond?
How do you work with your team?
I interviewed at Sunglass Hut (Homebush, New South Wales)
Interview
Very nice, very chill, if you vibe well, is energetic and bubbly the manager would love you. Must be enthusiastic. Manager was a bit strict, however if you honestly vibe with her you will get the job. Be proactive and bring your resume too.
Very quick about 10 minute individual interview, basic customer service questions and personal questions e.g. How would you handle a difficult customer? Tell me a bit about yourself? What's your favourite brand?
Interview questions [1]
Question 1
Can you tell me about an experience how you handled a difficult customer?
I applied online. The process took 4 weeks. I interviewed at Sunglass Hut (Adelaide) in Sept 2024
Interview
roughly 15 minute interview with store manager. It was very relaxed and laid back. Got asked basic questions on my availability etc, asked why I wanted to work there, what customer service means to me, how to handle a difficult client, what are my hobbies.
