Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
I applied online. The process took 1 week. I interviewed at Sunglass Hut in Jan 2019
Interview
very easy, met with the assistant manager and store manager. definitely cared about what finding the right person for there associate role. asked about previous work history in retail, but still loved to hear about customer service experience too.
Interview questions [1]
Question 1
work availability, experience in retail or customer service, greatest strengths and weakness, ect
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.