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      Sutherland

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      Call Center Customer Service Representative Interview

      8 Jun 2016
      Anonymous interview candidate
      Las Vegas, NV

      Other Call Center Customer Service Representative interview reviews for Sutherland

      Call Center Customer Service Representative Interview

      6 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Sutherland (Las Vegas, NV) in Jun 2016

      Interview

      As professional as they seem to tout themselves, this wasn't a professional experience in my opinion. Much of the staff conducting interviews were not dressed very well at all. The quality of attire of potential candidates was also lackluster; denim, untucked shirts, dirty shoes/sneakers. The email clearly stated to dress business professional. I guess not everyone there read that part. My interviewer took me outside to conduct the interview. He was very distracted by the staff walking around and interacted with a number of them during the interview. He even asked if I thought one of them appeared "drunk". I endured the interview for the sake of it. At the end, he asked if I'd be interested in continuing the interview process. I told him I had other options I was pursuing...I'd let them know if I became interested. This place seemed like a "mill" for lack of a better term. Very unprofessional and as though employees were just shuffled through turnstiles. I wouldn't recommend wasting the time with these people.

      Interview questions [1]

      Question 1

      How do you define "Customer Service"?
      Answer question

      Application

      I applied through an employee referral. I interviewed at Sutherland

      Interview

      Its quite good. The interview went well and no dead air. We were interviewed by group and i was very nervous because I thought I may have same answered with others.

      Interview questions [1]

      Question 1

      Why do you want to work here in our company?
      Answer question

      Call Center Customer Service Representative Interview

      7 Sept 2022
      Anonymous employee
      Clark
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Sutherland (Clark) in Sept 2022

      Interview

      The interviewer is very kind, nice and accommodating. Asked me some common questions and give chances for newbies. She is very accommodating. I really appreciate their kindness towards me. Highly recommend .

      Interview questions [1]

      Question 1

      why did you choose call center and why Sutherland
      1 Answer
      1

      Call Center Customer Service Representative Interview

      22 Feb 2022
      Anonymous interview candidate
      Coimbatore
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. I interviewed at Sutherland (Coimbatore) in Jan 2022

      Interview

      An initial round where you have to type around 3000 words, Voice call and a GD round.. HR were so friendly and supportive .loved the interview process ...if you like call center jobs .

      Interview questions [1]

      Question 1

      How long will you work in the company
      Answer question