The interview process was fairly tedious. After sending in my initial online application, I received an email to call in and do a virtual interview. The next day I received an email from a recruiter asking to set up a date/time for a phone interview. After passing the phone interview, the recruiter then sent me an assessment and a site I had to navigate to in order to test my computer's abilities. I had to use Internet Explorer and adjust all of my ActiveX settings as I never use IE. The assessment mainly consisted of personality questions like, "My family and friends would describe me as: A. Friendly B. Consistent." The recruiter called me the next day and said that somehow my answers were inconsistent and had to go through another phone interview. I was also asked if I was okay with customers who can be verbally abusive. This was all very excessive for a measly $9/hr. I was told after the second phone interview that I should hear back by the end of that business day. Two weeks passed and I got an email from Sutherland Global Services from someone I'd never talked to that said, "Thank you for interviewing with me today!" and then listed details on the job like dates of training, the fact that they'd have to send me a bunch of equipment, and the pay grade. That email told me to keep an eye out for an acceptance letter which never came.

Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.