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      Swissport

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      Customer Service Representative Interview

      28 Feb 2018
      Anonymous interview candidate
      Bournemouth, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Swissport (Bournemouth, England) in Jan 2017

      Interview

      I feel that Bournemouth airport recruitment process is very unfair. Firstly, I have been to Bournemouth Airport 2 times before for a interview and been rejected twice. The third time I applied I had no response and I have now applied again. I feel as I have a disability they are discriminating me for my diagnosis when I am completely able to do the job as I have previously worked for a competitor and I feel they aren’t taking any consideration of my previous experience in account on my application form. When I went to my second interview, a manager said they will be a week before they get in contact with me to know the outcome but I felt there was NO consideration in my application as the response WAS an hour after the interview saying I was unsuccessful. Moreover, I said who the CEO of the company was and one of the interviewers didn’t know who he was so I felt she lacked in experience for herself so it is very contradicting when they don’t offer you a position. I feel there isn’t equal opportunities within Swissport at Bournemouth Airport recruitment process and I feel this needs to be followed through with someone higher in the company as they come across exceptionally pompous.

      Interview questions [1]

      Question 1

      What do you know about swissport?
      Answer question

      Other Customer Service Representative interview reviews for Swissport

      Customer Service Representative (CSR) Interview

      22 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Swissport

      Interview

      Easy ..straight forward and STAR method questions .. be prepared for talking about yourself skills and qualifications .. they gonna give you feedback within 2/3 weeks . Keep updated your cv and bussiness attire is always important.

      Interview questions [1]

      Question 1

      Why did you apply for this position
      Answer question

      Customer Service Representative Interview

      28 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Swissport

      Interview

      Very easy and quick. Comfortable and group interview no one on one, which make it very less daunting. The makers were very supportive and approachable. Allowed us to choose between domestic terminal and international which is great gives you variety in learning .

      Interview questions [1]

      Question 1

      Where have you worked previously in customer service
      Answer question

      Customer Service Representative Interview

      24 Aug 2024
      Anonymous interview candidate
      Manchester, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Swissport (Manchester, England)

      Interview

      It was a Comfortable and professional environment, starting with a presentation then a one on one, this was relaxed and straightforward. Questions asked about good and bad customer service experiences, also asked to give an example of how you handled a difficult situation.

      Interview questions [1]

      Question 1

      Give an example of good customer experience
      3 Answers