I applied online. The process took 1 week. I interviewed at Synchrony
Difficult interview
Application
I applied online. The process took 3 days. I interviewed at Synchrony in Feb 2019
Interview
Online when you submit your application, they have you play a series of games instead of taking aptitude tests. The games are very easy and the results are super accurate. If you pass the aptitude portion, you can pick a time slot for a phone interview. My phone interview took about 15 minutes total. To start she told me about the position and pay. It was a little disappointing to learn that training wouldn't start for almost 3 months. Then, I was asked about my last 4 jobs, which I thought was overkill because they already had my info and resume, but it didn't take too long. Then I was asked 5 standard interview questions. The interviewer took a while between questions, so be patient while they type out your answers. Then I was on hold for about 1 minute, and she came back on the line and said she was offering me an in person interview. However, there were no available time slots so she told me to keep checking the website. That was the second disappointing comment. I still haven't had my in person interview because of this.
The application process seemed highly disorganized. While all email interactions were cordial, my interview kept getting rescheduled on short notice. It was hard to get any clear answers. Felt more like pulling teeth, than a hiring process.
I applied online. I interviewed at Synchrony (Westchester, OH) in Sept 2025
Interview
Interview process was easy with basic customer service questions. Early interactions suggested a friendly culture, but extended training exposed stricter expectations and a less supportive environment than originally presented. Straightforward customer service questions. The culture initially felt friendly, but the tone shifted during the long training period. Expectations became less clear, and the environment felt more pressured than advertised.
It was a telephonic interview, Confirmed details like adress,dob,and weather fresher or employed.
Q1. Tell me about yourself
Q2. Talk on anything for 1 min
Q3. What are your hobbies n cross question
Q4. Tell me something abt your favourite sport or sportsperson