I applied in-person. The process took 1 week. I interviewed at T-Mobile (Fort Collins, CO) in May 2008
Interview
Every interview is conducted using the STAR format, which is a behavioral based question format. ST = the situation/task, A = the action you took, and R = the result or outcome. They want you to be very specific and do not generalize - pick a specific scenario from your past and cover all 3 of the above topics. The inability to follow the guidelines is an easy way to weed out candidates.
This is how I was interviewed and it was very easy once I understood what they were looking for. The saying is, "past behavior predicts future performance". They want to know what you did in the past because you will probably do the same thing in the future, so be careful about the scenarios you choose to include.
Interview questions [1]
Question 1
"Often times we are faced with customers with unreasonable demands. What is the most difficult customer interaction you have ever dealt with? How did you handle the situation and what was the result?"
The interview process is in SBI (situation, behavior, impact). Be sure to have some scenarios in mind of previous sales and coaching. Be specific and describe the situation and how you overcame or was successful as a result of the behaviors you displayed.
Interview questions [1]
Question 1
Tell me a time when you had to create a culture in a store?
I applied online. The process took 2 weeks. I interviewed at T-Mobile
Interview
Involved 6 Market Manager Over seen with the presence of thier Market Manger . Same day Process; 3 rounds of Interviews if you are some one they are concidering to pass you thru to background. Round for round 2 Market managers intervew candidates 2 for 1 style.
I applied online. I interviewed at T-Mobile (New York, NY) in Nov 2022
Interview
If your skills fit the role, we'll schedule an interview. Depending on the position, you could hear from us within one week, but no longer than three months. Additional interviews may be required.
