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      T-Mobile

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      Call Center Customer Service Representative Interview

      22 Jun 2018
      Anonymous interview candidate
      North Charleston, SC

      Other Call Center Customer Service Representative interview reviews for T-Mobile

      Call Center Customer Service Representative Interview

      24 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at T-Mobile (North Charleston, SC) in Jun 2018

      Interview

      After applying, I received an e-mail that instructed me to download an app for a "digital interview". There were seven questions. You record video responses. A few days later, I was invited to a "Day in the Life" session. Two HR managers talked to a group of us for over an hour, telling us about the job. Then each of us spent 30 minutes watching current employees do the job. After that, we were all sent an e-mail so we could choose times for our one-on-one interviews.

      Interview questions [2]

      Question 1

      You will be asked about at time when you had trouble balancing responsibilities. Your answer MUST be about work confliciting with school, work conflicting with home, or home conflicting with school. They give you those three options for the answer.
      Answer question

      Question 2

      Tell me about a time when you set a goal and achieved it.
      Answer question
      3

      Application

      I interviewed at T-Mobile

      Interview

      It’s easy and 2 rounds. First over the phone and then they called me in for an interview and show me on the job. The trainers are super nice as well.
      1

      Call Center Customer Service Representative Interview

      28 Sept 2018
      Anonymous employee
      Birmingham, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at T-Mobile (Birmingham, AL) in Oct 2015

      Interview

      When you apply, if you have been selected for an interview, they will send you an email explaining you have been selected to participate in an Online interview for the company. Once the email comes from T-Mobile, the online interview will be conducted through Hire Vue, in which you will receive an email explaining the process to complete your interview.

      Interview questions [1]

      Question 1

      Why do you want to work for T-Mobile???
      1 Answer