Easy… you take a fake call. Your interviewer will also need you to explain your customer service experience. Overall T-Mobile is an outstanding company to work for, they offer excellent pay, benefits, and friendly management.
Interview questions [1]
Question 1
Name a time when you had a difficult customer. How did you handle the situation? How many years have you worked in customer service?
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.
