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      CEA/Customer Service Representative Interview

      6 Feb 2026
      Anonymous interview candidate
      Toronto, ON
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at TD (Toronto, ON)

      Interview

      Second round behavior question it is not difficult but tricky you can do it no matter how different background as long as you have study enough fits round is to introduce your self and example of how you face client

      Interview questions [1]

      Question 1

      Behaviorally equation like introduction and
      Answer question
      2

      Other CEA/Customer Service Representative interview reviews for TD

      CEA/Customer Service Representative Interview

      13 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at TD

      Interview

      It was 1hr interview with behavioral questions What is a Behavioural Interview? In a behavioural interview, questions focus on job-related, specific experience. When answering your questions, you will be asked to respond using the STAR format to identify the Situation, Task, Action, Result as it directly relates to the question being asked.

      Interview questions [1]

      Question 1

      Tell me about your communication skills when responding to an irate customer.
      Answer question
      1

      CEA/Customer Service Representative Interview

      23 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TD

      Interview

      Process was smooth and pretty quick. Interview process was 2 interviews over call, mostly behavioural and situational questions. Took about 2 weeks to get a callback and offer. Pretty easy overall

      Interview questions [1]

      Question 1

      tell me about yourself, why TD?
      Answer question
      1

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