I applied through an employee referral. The process took 1 week. I interviewed at TD (Toronto, ON) in Feb 2013
Interview
asked alot of situational sales questions about up-selling products and providing information to customers. discussions about ethics and theft, as well as questions about conflict resolution between clients and employees. they also asked me my flexibility as the organization was frontiering 7 day banking.
Other Customer Service Representative interview reviews for TD
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.
