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      Mutual Fund Sales Representative (Call Center) Interview

      1 Dec 2020
      Anonymous interview candidate
      Markham, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TD (Markham, ON) in Nov 2020

      Interview

      The whole interview process took three weeks. I found and applied for the position on the corporate website. First a phone interview,asking why I left my previous jobs and some behavioural questions. Then a Webex interview with 2 managers, 1 from Wealth Management and 1 from the call center. In the 1st interview they wanted to find out if I was knowledgeable enoug for this tole. The second interview they wanted to find out if i was easy to work with.

      Interview questions [3]

      Question 1

      Give me an example how you dealt with an irate customer.
      1 Answer

      Question 2

      What’s your definition of good customer service.
      1 Answer

      Question 3

      What advice would you give someone if they want to invest long term.
      1 Answer

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