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      TD

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      Customer Service Agent Interview

      5 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at TD

      Interview

      In phone , for approximately 40 mins . A person called over the phone and asked all the questions . It was easy but the person was not very enthusiastic towards the interview process!

      Interview questions [1]

      Question 1

      How would you define good customer service? What appeals to you about this role? What's the best customer service you've ever received? ... Can you tell me about a time when you received poor customer service?
      Answer question

      Other Customer Service Agent interview reviews for TD

      Customer Service Agent Interview

      23 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TD

      Interview

      I had two separate phone interviews, they both lasted about 20 to 30 minutes they asked me about my prior experiences and was offered the job over the phone and by email

      Customer Service Agent Interview

      19 Oct 2023
      Anonymous interview candidate
      Toronto, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Jan 2021

      Interview

      the interview process was great, the manager asked me basic questions to introduce myself and my interest in retail banking. it was a very casual and personable chat, and heard back from them very fast

      Interview questions [1]

      Question 1

      walk me through your resume
      Answer question

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