I applied through a recruiter. The process took 2 weeks. I interviewed at TD (Ottawa, ON) in Feb 2016
Interview
Intial interview with recruiter, short 15 mins. Really easy. Then online assessment. Then got a call for interview with branch manager and floor manager. Long interview, about 1.5 hours. Really focused on sales experience and customer service experience. Asked for specific examples of each.
Interview questions [1]
Question 1
Why TD?
A scenario in which I was asked to sell a pen to show my sales skills
How do you define "Legendary" customer service?
Past time when you went above expected to help a customer
How you overcame an objective/obstacle?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.
