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      TELUS Digital

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      Customer Service Representative Interview

      3 Jun 2026
      Anonymous employee
      Noida
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at TELUS Digital (Noida) in Nov 2024

      Interview

      Interview process was very smooth. 1st was HR round , second was OPs round and Amcat was done virtually because there were a lot of candidates. As per my experience all the rounds were not really tough, you just need to be really confident. They will ask about you studies, how will you manage night shift, how was your weekend just to check your comm skills

      Interview questions [1]

      Question 1

      How will you manage night shift/ rotational shift
      1 Answer

      Other Customer Service Representative interview reviews for TELUS Digital

      Customer Service Representative Interview

      25 Nov 2025
      Anonymous employee
      Makati City
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TELUS Digital (Makati City)

      Interview

      Straight and fast, one day process only. It was not so tough mostly background questions and abput the job role. Assessment contains different parts. It was fast and fresh graduates are welcome

      Interview questions [1]

      Question 1

      if i had bpo experience
      1 Answer

      Customer Service Representative Interview

      27 Nov 2025
      Anonymous interview candidate
      Las Vegas, NV
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at TELUS Digital (Las Vegas, NV) in Nov 2025

      Interview

      I applied online for the customer service position, 3-4 days later I got an email to do some type of online assessment, but after checking the pay, they only offer $14/hour for an experienced and bilingual customer service, I sent an email back saying I was not interested anymore, they sent another invitation and finally called me. I told them again the pay was too little for what the kind of employee they want. Then they sent an email saying, "Hello name, We want to thank you for your interest in TELUS Digital and for applying to one of our open opportunities. Unfortunately, after careful consideration and review, we are writing to inform you that your application was unsuccessful at this time. Thank you again for your interest in TELUS Digital and we wish you the best of luck with your search. Kind Regards, US Recruitment Team Ha, ha, ha what a joke, I rejected their invitation, but their email says they rejected me, losers, because I did not accept to work for peanuts. I know my worth,

      Interview questions [1]

      Question 1

      They asked me to work for peanuts, they want an experienced customer service rep, bilingual and to start working at 3am, all of this for a mere $14/hour.
      Answer question
      1

      Customer Service Representative (CSR) Interview

      28 Oct 2025
      Anonymous interview candidate
      Cape Town
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at TELUS Digital (Cape Town)

      Interview

      They invited me f9r an assessment and interview, whn I arrived they called me and asked me about my work experience. Then they told me that's all they will be intouch with me for feedback. I've never heard from them since then.

      Interview questions [1]

      Question 1

      They only asked me about my work experience that's all.
      Answer question