I applied in-person. The process took 2 weeks. I interviewed at TELUS in Jan 2018
Interview
Met with the manager and a current sales rep the same day I applied. Was asked about my current sales experience and knowledge on cell phones which were pretty minimal at the time. However, the manager then shifted questions towards teamwork and customer service, focusing on scenarios.
Interview questions [1]
Question 1
Sell me your cell phone as if I were a customer looking to get a new phone and didn’t know much about yours.
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
I applied through other source. I interviewed at TELUS (Edmonton, AB)
Interview
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Interview questions [1]
Question 1
When have you disagreed with a coworker on something?
How did you approach it?
