I applied in-person. The process took 5 days. I interviewed at TELUS (Ottawa, ON) in Aug 2013
Interview
The interview process was very relaxed and friendly. Telus is very client service oriented so it's good to have a customer service background. You'll be asked a variety of questions starting from a bit about yourself to why you want the job. Standard interview stuff. You'll also be asked if you've ever been required to meet budgets before. It's good to have some experience with that as well cause it's a big part of the job.
The overall experience was smooth and easy if you come from the right background.
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
I applied through other source. I interviewed at TELUS (Edmonton, AB)
Interview
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Interview questions [1]
Question 1
When have you disagreed with a coworker on something?
How did you approach it?